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If the headlights are bright but the engine will not crank, you might then consider the starter or the ignition switch. 21 In the context of Business Process Management (BPM), creating a flowchart of a current-state process is the critical first step toward improvement, as it establishes a common, visual understanding among all stakeholders. Educational printables can be customized to suit various learning styles and educational levels, making them versatile tools in the classroom. It’s a discipline of strategic thinking, empathetic research, and relentless iteration. And finally, there are the overheads and the profit margin, the costs of running the business itself—the corporate salaries, the office buildings, the customer service centers—and the final slice that represents the company's reason for existing in the first place. It takes spreadsheets teeming with figures, historical records spanning centuries, or the fleeting metrics of a single heartbeat and transforms them into a single, coherent image that can be comprehended in moments.